Privacy Policy

What we collect

When you contact Coastal Cement Studio, request a project review, or use the visualizer, you may provide your name, email address, telephone number, project location, postal code, project details, photographs, finish preferences, and timing. Basic website analytics may also record information such as pages viewed, device type, referral source, and campaign parameters.

How we use it

We use submitted information to respond to your inquiry, review project fit, prepare a private concept preview when requested, communicate about next steps, improve the website, prevent abuse, and maintain business records. Submitted project photographs are not used in public marketing without separate permission.

Service providers

Website hosting, form processing, analytics, email, telephone, text-message, file-storage, and concept-preview providers may process information only as needed to supply those services. Information may be processed outside British Columbia or Canada under the provider's safeguards and applicable law.

Retention and protection

Information is retained only as reasonably needed for the inquiry, project records, legal or accounting obligations, dispute prevention, and system security. Reasonable safeguards are used, but no internet or storage system can be guaranteed completely secure.

Your choices

You may ask what personal information is held about you, request a correction, withdraw consent for optional uses, or request deletion where retention is not legally or operationally required. You can also avoid the website form and contact the studio by telephone.

Contact

For privacy questions or requests, email info@coastalcementstudio.com or call (778) 909-9649.